Privacy Policy

 

Effective Date: 23/9/2025

 

Rawmart (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, mobile applications, and services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details.
  • Usage Data: including your IP address, browser type, operating system, device information, and how you use our Services.
  • Transactional Data: details about orders, quotations, and payments made through our platform.
  • Cookies & Tracking Technologies: to improve your browsing experience and analyze site usage.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our Services.
  • Process transactions, quotations, and deliveries.
  • Communicate with you about your account, orders, or inquiries.
  • Personalize your user experience.
  • Send promotional offers, updates, or notifications (where you have opted in).
  • Ensure compliance with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: who support our operations (payment processors, delivery partners, IT services).
  • Business Partners: for joint promotions or collaborations (with your consent).
  • Legal Requirements: if disclosure is required by law, regulation, or government request.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary for business purposes, to fulfill legal requirements, or until you request its deletion.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to certain types of data processing.
  • Request portability of your personal data.
  • To exercise these rights, contact us at: info@rawmartapp.com.

7. Cookies

We use cookies and similar technologies to improve site performance, remember preferences, and deliver relevant content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
info@rawmartapp.com